All requests for returns must be made within 30 days of receiving order. 20% restocking fee based on MSRP applies. Customer is responsible for return shipping costs. Items returned must be packaged in original packaging, including: Pallet, Zip Tied to pallet, foam and plastic wrapped, and boxed and marked as non-stackable. Packing slip visible on outside of box.
Please note, any items damaged in shipment must be notated on the Bill of Lading prior to acceptance. If the item was received damaged and was notated on the bill of lading, Kidsfit is happy to repair or send replacement parts at our discretion, at no charge to you.